I cannot say enough good things about this clinic and the care my bird received. From Lauren at the front desk, to our technician (I'm so sorry I can't remember her name!), to Dr. Dicharry Van Houten, every member of the team was incredibly kind, professional, and compassionate. They made us feel welcome from the moment we arrived, kept everything organized and efficient, and took the time to thoroughly address our concerns. It's clear that they genuinely care about both their patients and their owners. On top of the excellent care, their pricing is very reasonable, which is greatly appreciated. Thank you all for taking such wonderful care of my bird. We have complete confidence in your team and will be bringing all of our exotic pets here from now on. Highly recommend! 🐦❤️

I brought my African grey “Cosmo” here today. He got his wing messed up and it was an emergency and this clinic couldn’t be more professional and caring from the first phone call to the time we picked Cosmo up, nothing but good things to say. I definitely found my new vet for Cosmo.

What a great exotic animal hospital, I'm so glad I found them! I brought my chinchilla, Penelope, here today for an eye issue for the first time, and Dr. Pacumio and all the veterinary staff we interacted with were so kind, helpful, and knowledgeable. I'm not sure who was more nervous going into this appointment, myself or my chinchilla, but the staff made us both feel welcome and comfortable. We will definitely continue to use them for our veterinary needs!

I visited with my wife Vanessa regarding our ferret Chunt several years ago (2023) We knew he was entering late stage adrenals and insulanoma. (This is common in ferrets due to strict breeding regulations meaning that Marshall pets and their tiny genetic pool for breeding cause a host of deformities and issues for American ferrets) He unfortunately was suffering from failing organs and we made the decision to ease him away. Dr. Romo and staff were the absolute sweetest folks I've met of vets, there was an offering of a suite of options but realistically for a little guy like chunt- more surgery and such just to earn him an extra year or so of discomfort didn't seem fair. There was no rush when the tike came and multiple staff members came in and visited with count to make him feel comfortable and to offer pets and sweet words. While we were incredibly saddened by the loss of our little buddy, DR. Romo had no problem sitting with us and sharing a few tears and some vulnerability himself regarding when these wonderful little guys have to go and that little bit went a long way to making those final moments even more humanizing. I wanted to leave this review because it's the least I could do for such a good clinic and staff.

This hospital is great!! Dr. Dicharry Van Houten was very knowledgeable about turtles and took great care of my baby Shelly, who is feeling much better.

The best exotic vet you can get for your pets. I’ve been bringing my ferrets here for about 4 years, maybe even longer, and they have always been incredibly caring, attentive, and wonderful with them. Simply the best in Palm Beach County.

The Bird & Exotic Hospital was so amazing during our hard time of saying goodbye to our ferret. Dr. Pacumio was beyond great during this time. She walked us through each step & ensured us our pet was comfortable. We are so grateful they were able to help us as a walk in, and we will forever be grateful for their care & compassion.

I have found a home. I truly cannot the level of care and concern for my birds and I have not experienced this for my avian pets. I have had several bird vets and all have been nice, but these people check up so much, they do what is convenient for you. They text, email, call, whatever you need. They care to try to keep cost down and they TRULY care. I am super picky. I have Nationwide Avian Pet insurance and so I do not hesitate to take my birds in, but it is still a stress as they are so vulnerable. I do not want to take chances. I really am impressed. I have had birds my whole life, but the current ones for over six years. I have been to four exotic bird vets in that time. This place goes above and beyond.

This place is hands down the best care for my ferret. I trust them and they explain everything very thoroughly, i’m never left with any questions and if i am i can text or call and receive a quick response! unfortunately, I did have to put my elderly ferret down, but throughout the process and the time leading up the whole team was nothing but amazing. The doctor always made me feel like he wanted nothing but the best for me and my baby. Everybody seems very knowledgeable and passionate. I do have my other two ferrets I will continue to bring to The bird and exotic hospital for as long as I have them. Thank you SO MUCH to the whole bird and exotic team for making my loss as gentle as possible❤️